VISION
Looking Toward 2030
Since our founding in 2013,
we have provided consulting, development, and operational
support for call center projects
that underpin urban social infrastructure
This has enabled us to respond swiftly to
a wide range of changes in working and living environments
including the Great East Japan Earthquake and the COVID-19 pandemic.
We are
constantly thinking about "free working styles of the future."
We continue to realize a sustainable society
through designing, building and operating.
MISSION
MISSION STATEMENT
Through communication expertise and innovation, we realize the potential of the future
while contributing to a sustainable society.
Quality (Providing a high-quality and reliable environment)
・ We are never satisfied with the status quo, we stay curious and constantly create new value.
・ We always consider the perspective of others and strive to deliver better services.
・ We foster meaningful connections and contribute to building a diverse society free from geographical limitations.
・ We prioritize partnerships with companies that care for both the planet and business sustainability.
Security (Delivering strong security and operational integrity)
・ We use our expertise in communications to enhance comfort and purpose in the lives of our stakeholders.
・ We promote circular economy principles by offering services and cloud environments that support reuse, long-term use, and efficiency.
・ We proactively identify challenges and solutions to remain a trusted, long-term presence in society, focused on sustainable growth.
Sustainability (Ensuring 24/7/365 continuous service)
・ We help create workplaces that empower people and enhance well-being.
・ We contribute to solving environmental issues through technologies like to IoT smart sensors.
・ We enable hybrid work environments in preparation for emergencies such as pandemics, climate change, and natural disasters.
・ We provide internal learning opportunities on the circular economy to ensure stable and resilient operations.
MEMBER
Suzuki Hitoshi
Representative Director
Our company provides safe, secure and stable IT systems. To achieve this, my mission is to promote work style reform and environmental improvement, improve the skills of each employee and increase company satisfaction, and develop managers so that the company can continue its business into the future.
Our policy is to work with focus within the allotted time. Enjoy your private life outside of work hours. We encourage employees to work in a well-balanced way.
In order to pursue value as a "team" rather than a "president's company," my vision is to provide advice on know-how to successors as well as independent companies. I would like to spend my retirement as a craftsman of handmade furniture.
Hitomi HAYAMA
Manager of the Business Promotion Department
Our department is made up of teams that combine front office and back office functions, and each team plays a role in promoting the realization of our management strategy. We believe that in order to advance the company, we need to be considerate of each employee, and we are working to improve the work environment, enhance employee benefits, and provide career support through training and interviews.
Because of my position, I often speak with a variety of people both inside and outside the company, so I try not to fit things into my own framework, but to have an inclusive, eclectic attitude and to communicate assertively.
As a mechanism for the continuation and development of the company, I would like to be involved in human resource development and organizational management to ensure a smooth handover to the next generation. Personally, I would like to work for a long time in a position that makes use of my career consultant qualifications.
Yukio Fukukawa / FUKUKAWA YUKIO
Business Solutions Department Manager
We provide an environment in which customers can use the network comfortably, focusing on proposing, designing, and building network infrastructure, and we strive every day to solve our customers' problems.
We strive to maintain a good balance between work and play, and to take on new and interesting challenges.
We aim to quickly grasp changes in society, propose systems that are one step ahead of customer needs and new ideas that are not bound by preconceived notions, and build win-win relationships with our customers.
Makoto Ikegame / IKEGAME MAKOTO
Contact Center Solutions Department Manager
The Contact Center Solutions Department is responsible for the construction, operation, and maintenance of contact centers, and operates with our company's key words of "peace of mind," "safety," and "stability" in mind. Each member works at their own site or remotely, but close cooperation creates a sense of unity as a team.
I always make it a priority to listen to the voices of each and every member. By respecting each person's opinions and thoughts, I consciously work to deepen trust and ensure smoother collaboration and cooperation across the entire team.
I always try to think positively and move forward. I aim to be a presence that is trusted by customers and colleagues by being conscious of transparent communication and taking responsible actions.
Motohiro Hashimoto
Director of THT Assistant Support Center (T-ASC)
T-ASC values communication between members and strives to create a team that is easy to work with and reliable, with the mission of ensuring stable operation of customers' systems and quick recovery in the event of a system failure.
You can save money, but you can't put time aside and think you'll use it later. Because time is limited and precious, I view both my private and working time as an important part of my life that I can't waste, and I approach my work every day with that in mind.
To do work that makes each and every customer (including our colleagues) feel safe and happy. By accumulating and continuing this, we hope that this sense of security and happiness will spread and permeate society in a spiral, and that we will become an indispensable company in realizing a society in which we can all live safely and with smiles forever. We continue to envision such a future possibility in our minds.
ORGANIZATIONAL CHART
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CAREER PLANNING
educational design
We actively conduct external and internal training programs and seminars, and share information with experts. Nothing beats on-the-job training under actual large-scale projects. This is our strength.
Evaluation Design
In addition to the basic promises of being a businessperson, we also properly evaluate our capabilities according to the project and role. Our internal evaluation, and of course the evaluation of our clients, are the source of our "satisfaction."
research environment
At the "THT Lab" located in our headquarters, all sections can carry out all kinds of verification and experiments. We always have the speed and environment to realize ideas.
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Initiatives to prevent power harassment based on the Labor Policy and Training Act
Harassment is a human rights issue that cannot be overlooked as it violates the dignity of employees, deteriorates the work environment, and ultimately leads to reduced productivity.
Tokyo Security Communications does not tolerate any form of harassment and is committed to creating a comfortable workplace where all employees can respect each other.
In order to solve these problems, we have set up a consultation desk and provide training for all employees. We will also ensure that those who make consultations and those who cooperate in verifying the facts do not suffer any disadvantage.
We will strive to create a corporate culture and workplace where all employees can learn about harassment and where such acts do not occur. We promise to strive every day to be a company that listens to the voices of all employees.
Tokyo Security Communications Co., Ltd.
Representative Director Jin Suzuki