池亀 誠
Makoto Ikegame
Contact Center Solution Department
Joined in 2018
My Mission
The Contact Center Solution Department is responsible for the design, operation, and maintenance of contact center systems. In all our work, we remain focused on our core values of "Quality," "Security," and "Sustainability."
My Policy
I place great importance on actively listening to each team member. By respecting everyone's ideas and perspectives, we build mutual trust and foster smoother teamwork and collaboration across the team.
My Vision
I always strive to maintain a positive mindset and move forward with purpose. By communicating transparently and acting with a strong sense of responsibility, I aim to be someone that both customers and colleagues can trust and rely on.
My Episode
I am responsible for the operation and maintenance of the call center system for a major gas company. Some of the calls we receive concern gas leaks.
When I first joined the company, my manager told me, "If this call center system goes down, it could cost lives. That’s how critical your work is."
Those words have stayed with me ever since and continue to remind me of the seriousness of my responsibilities.
To Future Teams
We provide an environment where you can continuously learn and apply new knowledge and skills.
Even if you have no prior experience, if you have a growth mindset and a willingness to learn, this is a place where you can confidently take on new challenges.
We're looking forward to welcoming individuals who want to grow together and inspire each other as part of our team!