池亀 誠
Makoto Ikegame
Contact Center Solution Department
Joined in 2018
My Mission
The Contact Center Solution Department is responsible for the design, operation, and maintenance of contact center systems. In everything we do, we are guided by our core values: Quality, Security and Sustainability.
My Policy
I place great importance on actively listening to each team member. By respecting diverse ideas and perspectives, we build mutual trust and foster strong collaboration across the team.
My Vision
I strive to maintain a positive mindset and move forward with clarity and purpose. Through transparent communication and a strong sense of accountability, I aim to be someone whom both customers and colleagues can trust and rely on.
My Episode
I am responsible for the operation and maintenance of the call center system for a major gas company. Some of the calls we handle involve gas leaks.
When I first joined the company, my manager told me, "If this call center system goes down, lives could be at risk. That’s how critical your work is."
Those words have stayed with me ever since and continue to remind me of the importance and responsibility of my role.
To Future Teams
We provide an environment where you can continuously learn and put new knowledge and skills into practice.
Even if you have no prior experience, as long as you have a growth mindset and a willingness to learn, this is a place where you can confidently take on new challenges.
We look forward to welcoming individuals who are eager to grow together and inspire one another as part of our team!